2026The only one with
24/7 service = problem solved
The answer comes instantly, with the same quality at 3 a.m. or 3 p.m.
99.6%understanding of what the customer writes or says
-40%in customer service operating cost
+70average NPS
0%handoff to a human agent, on average
872 millionmessages exchanged on the Fintalk platform
Listens → Understands → Resolves
On any channel
WhatsAppSMS / RCS
Email
Instagram
Telegram
Web Chat
App (Mobile)
IVR / Voice
Push Notification
Features available on every channel
PaymentsPix, card, bank slip, BNPL
BiometricsFacial recognition and liveness
DocumentsCapture, OCR and validation
Voice and audioRecording, transcription, TTS
MediaImages, videos and files
ComponentsForms, buttons and more
Success story
C&A Pay digitized 86% of customer service with Fintalk
-25%operating cost
-83%human agents
“The goal was to digitize 80% of customer service in 12 months. At the time I panicked. I said: 80%? No, that's not possible.”
Maria Aparecida SilveiraOperations Manager · C&A Pay
Your operation live in under 30 days
Week 1
Kickoff and Fintalk integration with your systems.
Week 2
Agents configured and in testing.
Week 3
Go live
Every integration you already have, ready to use.
Talk to sales
Salesforce
HubSpot
WhatsApp
Twilio
Zendesk
Genesys
Shopify
VTEX
Stone
Stripe
PagBank
PagBrasil
Getnet
Vindi
Avaya
Rede
Zenvia
Since 2020 we've used the platform to serve TON customers — we reduced handling time and raised NPS.
Fintalk connected Cimed's Sales and Finance teams to our customers, expanding business.
